Frequently Asked Questions
Everything you need to know about Heatbit technology and your order.
What is Heatbit and how does it work?
Heatbit is a revolutionary space heater that mines Bitcoin while warming your home. It uses high-performance processing chips to generate heat through decentralized computation, effectively paying you back in cryptocurrency for the energy used.
How long does shipping take for my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days depending on customs processing.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your device, you can return it in its original packaging for a full refund, minus shipping costs. Please contact our support team to initiate a return authorization.
Does the device come with a warranty?
Yes, every Heatbit unit comes with a 1-year limited hardware warranty that covers any manufacturing defects or hardware failures under normal operating conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and, true to our mission, we also accept direct Bitcoin payments via the Lightning Network.
Is the device loud when it is mining and heating?
Heatbit is designed for residential use and operates at a noise level comparable to a high-end air purifier or a standard fan, significantly quieter than traditional industrial mining rigs.